- Services >
- Credentials Verification
Persistence, focus help improve turnaround, compliance
Credentials Application Links
Current CVO Customers:
Click here for current application status.
When you outsource your credentials verification (CVO) function, you’ll likely wish you’d done so earlier. Synernet’s scale, proven systems and dedication of specialists to the task make for quicker >turnaround and more complete files, including an audit report that flags potentially adverse information for easy follow-up.
Beyond the improved efficiency and compliance this produces, you’ll also experience the simpler yet perhaps just as valuable relief gained by unburdening yourself of the day-to-day oversight of a function where diligent persistence is essential.
And with Synernet credentials verification services, you’ll always have access to periodic, web-based quality reports. Plus, Synernet is now also responding to growing marketplace demand with criminal Background Checks through PreCheck as an optional addendum to CVO files.
Staff depth and complete team approach eliminate coverage gaps
As a Synernet Credentials Verification client, your credentialing effort will never be slowed by vacations or other manpower issues. Because of Synernet’s scale, your account will be assigned to a full team that provides coverage at all times in all phases of the engagement.
Getting started promises to be easier, too, because Synernet’s manpower and experience make for quicker set-up of systems and assimilation of the assignment into day-to-day schedules.
Certified to meet or exceed applicable state and federal standards
Synernet’s conducts its primary source verification in accordance with state licensing, NCQA, AAAHC and JCAHO standards by specialists certified by the National Association of Medical Staff Service.
Speed and quality matter — which is why we continually measure and report it
The application and all supporting documents, including all verification items, are scanned to a secure, password-protected website, which is available online 24/7. From this website, you can print, download or email all or any images at any time. So you’ll always have the information you need on individual provider applications, as well as on Synernet’s overall performance.
Singular focus makes the process faster, smoother, more successful
By its nature, credentials verification is an intermittent function. When performed by in-house personnel, the function is typically staffed by individuals whose time is only partially allocated to the task. And should one or more of these in-house staffers take time off, the gathering and ongoing communication process typically just stops.
With Synernet CVO services, your credentialing function will be handled by teams of specialists who know the various state licensing, NCQA and JCAHO standards, as well as the ins and outs of the information gathering process. Plus, the singular focus of Synernet’s CVO specialists will produce faster turnaround times with more complete files.
And while Synernet’s CVO staff often further specialize in specific areas of the process, all are cross-trained to handle the ebbs and flows of the process with maximum efficiency.
The odds of employing a physician with a criminal record are higher than you think
Studies show that 3.5 percent of physicians have criminal issues in their backgrounds. That means that, on average, a hospital with as few as 100 doctors on staff has several who’ve run into criminal legal trouble at some time in their lives. Even a practice of just 29 physicians has, on average, one doctor with a criminal record — however long ago the incident(s) may have occurred or whatever its nature.
Is it an issue? The answer is: Not until it becomes an issue. And if it does, depending on the circumstances, the consequences could be dire — for a patient, for the hospital or practice’s management team and for the institution itself.
Which is why Synernet has teamed with PreCheck, provider of background screening solutions exclusively for the healthcare industry, to provide criminal background checks as an optional addendum to its credentialing service.
Proven systems and experience streamline the process
Turnaround on credentials verification is always of primary concern, particularly when you’re attempting to bring a new care provider on staff. Of course, turnaround can vary widely on a case-by-case basis. Verifying information for a new resident, for instance, is logically a much quicker process than for an itinerant physician with decades of experience.
In either instance, and all those in between, Synernet Credentialing’s proven systems and experience streamline the process for some of the speediest turnarounds in the industry. Turnaround time in worst case scenarios, where physicians and other individuals fail to respond to primary source verification requests, can stretch out to 47 days — a duration that may be the norm or even better than in-house efforts. Whereas Synernet’s average turnaround of a legally complete credentialing file is only 29 days.
Bi-annual re-verification is typically even quicker, since Synernet begins the process by sending its requests with pre-populated applications. And when it really matters, expedited turnaround on individual files is always an available option.
Professional, Experience and Specialist
Email Cheryl Schilke, Credentials Verification Director