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online qa reporting
Assuring quality in every aspect of
your Synernet transcription engagement
To help ensure consistent quality, we track key quality attributes and give you access to monthly quality assurance reports that break down Synernet’s medical records quality by dictator, work type and transcriptionist. This makes it easy to identify the sources of any difficulties encountered by either party in the process and address them as necessary.
And quarterly meetings with Synernet’s Medical Transcription Director include reviews of the online reports on medical records quality, as well as the overall quality of Synernet’s customer service and timeliness, an important factor in Synernet’s excellent rate of client retention.
Email Vicky Donaldson, Medical Transcription Director, for more information or call (207) 771-3470.